FAQ
Got questions? We've got answers.
General Information
What is the address? +
What is the age limit? +
When does the campsite open? +
When does the campsite close? +
When will I receive my wristband? +
How do I pay at the festival? +
Purchases at the festival are made using tokens, which can be bought with card or Swish.
Is there a place to charge my phone? +
Can I enter the campsite if I don't live there? +
Yes, but you can only bring our alcohol at check-in.
I had lost my ticket for the festival. What shall I do next? +
You contact Billettos support since they are our ticketing partner.
I have booked ”vision suite” and haven’t get a e-mail confirmation yet. So what happens next? +
Yes, if you completed the payment your booking is confirmed! The
confirmation email is sent immediately after payment. If you haven't received it:
1. Check your Spam/Junk folder — email providers sometimes filter emails from new senders
2. Search your inbox for your order number or "One Vision Festival"
3. Visit https://camping.onevisionfestival.com/my-order to look up your booking using your email address
Can I cancel my booked ticket(s)? +
It is not possible to cancel your tickets for the festival if you haven't bought an refoundinsurance from Billetto the at the same time as your bought your ticket.
Billetto is handling all ticketing so contact them if you have an insurance.
How much is one token worth? +
Token prices will be shown at the festival.
Tickets
Will single-day tickets be available? +
Single-day tickets may be released closer to the event date, depending on whether the festival sells out or not.
Travel
Is parking available? +
How do I get to the festival? +
In collaboration with Coretours, we offer transportation to and from several locations across Sweden, Denmark and Norway. Please visit our website for more information.
Can I sleep in my car at the parking? +
No.
Camping & Accommodation
Are there showers? +
Yes, shower facilities will be available at the campsite.
What accommodation options are available? +
Please visit our website for detailed information about accommodation options.
How do I check in to my tent or cabin? +
Check-in takes place at the kiosk upon arrival.
Are fires, grills, or gas allowed? +
No. Open fires, grills (including disposable grills), gas stoves, and gas canisters are strictly prohibited.
This rule applies to all areas of the festival, including camping and accommodation, for safety reasons.
Vehicle Restrictions – Caravan Camping Area +
The caravan camping area is strictly reserved for caravans, motorhomes and camper vans only.
Private cars and other vehicles are not permitted within this area.
All cars must be parked in designated parking areas outside the caravan camping zone.
Failure to comply with this rule may result in removal from the area.
Is it okay if I bring a power generator? +
No, unfortunately you can’t bring a power generator due to fire risk and potential ground contamination.
My friend booked a suite for me and him and I was just wondering how and where we pick up our wristbands? Do we pick them up when we arrive? Is it at the same place as the festival wristbands pickup? +
You will receive your festival bracelet in the entrance to the camping. When you arrive to the camping grounds will there be a special check in desk for our accomodations.
Hej! I bokningen står det att camping ingår i biljetten, väljer man vilken typ av boende/storlek man vill ha eller blir man tilldelad? +
Ni väljer själva var ni vill tälta inom det anvisade campingområdet med ert tält. Tältet max storlek avgörs av antalet ni är. 2kvm per person.
Vill ni ha allt färdigt när ni anländer istället så kan ni även boka paket från oss på https://camping.onevisionfestival.com/
Can you leave the entire festival and camping area and then go back in with your band?Can I bring a cooler with food in it? +
Yes, you’re allowed to leave the festival and camping area and come back with your band. However, you can only bring alcohol and larger luggage/packing with you the first time you enter the area. Food in a cooler is usually fine, as long as it follows the festival’s general rules.
Are festival tickets included when booking a caravan/camper spot, or do they need to be purchased separately? +
Festival tickets are not included when booking a caravan/camper spot or any other accommodation. The accommodation booking only includes the accommodation itself, and all guests staying there must purchase a valid festival ticket separately.
Food & Facilities
Will food be available? +
Rules & Policies
Can I bring animals to the festival? +
Can I bring alcohol into the campsite? +
Can I bring a speaker? +
What items are prohibited at the campsite? +
The following items are not allowed:
Glass bottles
Gas canisters
Knives
Weapons
Narcotics
Any other items deemed dangerous by security personnel
Can I leave and re-enter the campsite? +
Your Questions Answered
I forgot to ask, is it allowed to have an caravan at the campsite? +
You can book a Caravan spot on our camping site at https://camping.onevisionfestival.com/ though remember that we got a limited amount of Caravan spots so book in time to make sure you get your spot.
Hi, will I have to pay extra for a caravan spot in the campsite if I have purchased a vip ticket? +
Caravan spot is a seperate accommodation product so it doesn't matter if you have a regular- or VIP WKND Adventure ticket.
We have a limited amount of Caravan spots that can be booked on our camping website at https://camping.onevisionfestival.com/
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